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At Connections we believe communication is very important. To improve our services we ask that all clients and family members complete this Feedback Form. You may also receive information on our Service Plan, Performance Improvement Plan, Quality Improvements, client and family satisfaction surveys, and outcomes by contacting Esther Pla, CEO at epla@connectionscleveland.org or by phone at 216-831-6466 ext. 253, or Sandy Kimble, Director of Quality Improvement at skimble@connectionscleveland.org or by phone at 216-831-6466 ext. 260.